Reserving hotels

I’ve been planning for the next trip a few weeks now — we’re going to Iceland and the eastern coast of USA, namely Boston, New York and Washington D.C.

One part of the travel planning is nowadays wading through different hotel reservation systems trying to squeeze the price as down as possible. I have played with Hotwire and Priceline, but got poor results (see earlier journal entries), and now I’ve to confess that the hotel reservation sites let me down, too.

We have now reserved three accommodations of four; all of them are reserved directly from the website of the hotel/B&B — and with better prices.

One of the reservations is with Jurys Doyle hotels, www.jurysdoyle.com, and I got an error message during reservation. This is not out of ordinary, these things tend to happen. I called the hotel to make sure everything is right, and it got promptly sorted out. That was yesterday. Today I got an apology from the Jurys Doyle e-distribution department and they also announced that the problem is being rectified. This is the first time ever I have got an apology because some e-service did not behave properly. If the hotel is as good as their service attitude, I’ll stick with them. Time will tell.