My Windows XP saga continues…
Sanna is today having a farewell party to one of her colleague. I promised her to tape the first episode of Angels in America. We have a DVB-C card in our living room PC and I was planning to use it to record the show to the disk.
After coming back from work, it dawned to me that when I installed Windows XP a while back, I didn’t have time and energy to install the digi-TV card.
I visited Hauppauge’s homepages, downloaded a set of drivers, tried to install, and failed. I read some discussions, visited the pages again, downloaded something else, tried to install, and failed. Rebooted, of course, between every single step. Booted XP to safe mode, removed everything, installed again, and failed. Opened the PC, removed the card, restarted Windows, shut Windows down, installed card, installed drivers, and failed. Removed drivers again, checked BIOS for any help (nope), installed again, and failed again. Tried to install from CD and failed. Finally, changed the card to another PCI slot, and Windows XP asked to install the drivers, succeeded.
After a couple of reboots, I could install the digi-TV software. I also had found out instructions for Helsinki cable-TV and followed them. No channels found. Tried several different ways to approach the problem, all of them failed. Finally turned off my firewall(!) and the channels were found. I had to search for them a couple of times to get all channels (or at least I think that I got them all).
The next problem was the audio. No sound from digi-TV. First, I installed the drivers for sound card and that helped to get some sound of the box. But not from digi-TV. I read all instructions and discussion forums for finding the solution, but failed.
Currently the box is recording the show and I have no clue whether it’ll have sounds when Sanna is going to watch it. I tried to verify it by watching the currently recorded MPEG file with Windows Media Player, but it couldn’t open a file that somebody else is writing to. And I didn’t have any proper codecs, so it may be that Sanna can’t even see the picture…
The whole process made me once again so frustrated with Microsoft technology that I have hardships containing myself.
I really don’t understand the following aspects of the problem:
- Why does digi-TV card show as a network adapter to Windows?
- Why do I have to turn off the firewall while searching for the channels?
- What is wrong with Hauppauge’s customer service, as there is no single good FAQ or set-up instructions available?
- Why all answers can be found only in forums?
- Why do I bother? (This answer is simple: because of Sanna)
Almost immediate update (22:20): After writing this rant, I went to check the situation with the recording — fearing for the worst that there would be an error with the file or something. Nope, I watched the last three minutes of the show (seems to be worth of watching), stopped the recording and checked the file with Windows Media Player. It fetched a codec from the Internet and played the file flawlessly and with sound!
As I sidenote, I checked the situation with my forecoming Mac. After tracking the shipment with three different numbers, I found out that it has been tried to be delivered on Friday and after that it has been staying in a warehouse in Vantaa. Nobody bothered to call me.
When I called them, I also learned that the shipment can be delivered only during office hours. This box is coming to my home and I should stay put for two to three hours waiting for the delivery. Fortunately, I could change it to my working address.
I don’t understand why Apple can’t use Finnish postal services, as they can deliver also in the evening and post offices are open till eight?