We are keen sauna-goers in Finland. One of the traditions is to have a company summer day with all kind of games, tasks or other similar ways to improve the group spirit and have some fun — and then to have a sauna.
We had ours in Scandic Marski, a centrally located hotel in Helsinki downtown. This is a bit unusual in Finland, as there were no sea or lake to dip into while having sauna. For some odd reason, the most facilities outside hotels are designed for bigger groups — and the price tag is set accordingly.
The event itself was good, we had good time and also talked about the business for a while, to improve it further.
The hotel was not up to the par. First, they had forgotten to provide the projector we asked. There was a flat LCD TV that could have been used, but the cable was missing. It was delivered after a short phone call.
Then we ran out of lemonade. Usually beer is flowing in these events, but somehow our company has only moderate intake. There were at least three or four times more alcoholic drinks than non-alcoholic. When we asked for more lemonade, they brought only some — habits are hard to break. Fortunately, it was just enough.
The food was also wrong. Had asked for chicken, got pork. The hotel delivered a special portion after yet another phone call.
The real crux was, however, that the sauna was not turned on. It was mild 40C and slowly rose to 65C, after a phone call (of course). We had to enjoy a Swedish style sauna — and no, it didn’t include “massage” or any other Swedish specialties so famous from the flicks.
The hotel was kind enough to slash the price into half without asking. I’d be more than happy to pay the full price for a full experience. Now I paid half the price for half-assed experience. Next time, we’ll go somewhere else.